The SIAM Professional expands the description of service integration and management (SIAM) from the previously released SIAM Foundation. The Foundation is recommended reading before using this publication. The contents of the SIAM Professional are the source material for the EXIN/BCS Service Integration and Management Professional (SIAM®P) certification.

To order optionally: Printed book (EN) PREVIEW

Consists of

  • SIAM™ Professional Courseware

Optionally the package also contains an exam voucher and 1 hour guided exam preparation provided by a certified trainer over the phone or Skype. This guidance session can be planned for either daytime or evening. Another option is the course textbook. While you don’t need it to prepare for the exam, having the textbook on hand does make preparing for the exam easier. The textbook for this course is:

  • Service Integration and Management Professional Body of Knowledge (SIAM™ Professional BoK)


SIAM foundation

Course outcome

With this courseware package you can expand your understanding of the SIAM method and its uses. You will also be prepared for the Service Integration and Management Professional (SIAMTM) certification exam provided by EXIN.

Who should attend

This certification is aimed at professionals worldwide who have an interest in the practices of Service Integration and Management or want to apply or improve this methodology in an organization.

Module overview

  • Introduction
  • SIAM Roadmap Stage 1: Discovery & Strategy
  • SIAM Roadmap Stage 2: Plan & Build
  • SIAM Roadmap Stage 3: Implement
  • SIAM Roadmap Stage 4: Run & Improve
  • Case Studies

 59,95 (excl. BTW)
Offerte aanvragen